FAQs
Horticulture Service FAQs
Frequently Asked Questions about Our Horticulture Services
What services do you offer under horticulture?
We provide complete horticulture solutions including lawn care, landscape maintenance, garden design, plantation, irrigation setup, and green wall installations.
How can I contact customer support?
You can reach us at eco.grn.svcs@gmail.com or call +91 9332700104/5
Can I customize the product?
You can email us at support at eco.grn.svcs@gmail.com or call us at +91-9332700105 , and your order will be placed as per your choice. Please mention preferable colors, sizes, finish and other details.
Can I place an Order over the Phone?
Yes, you can place the orders on the phone. Call us on +91-9332700105 . We are available from 9:30 am to 6:30 pm (Mon – Sun).
What is the cancellation and refund policies?
Request for cancellation of confirmed express order should be made within 12 hours of placing the Orders. All the orders dispatched are in accordance with the customer requirements. Hence it becomes challenging for us to cancel them. In case some of the products ordered are not in stock, we make a full refund for those Products, and the same is credited to your account within 7-10 business Days.
For the refunds made, customers are provided with a Unique reference Id which they can refer to ,if they have some issues with the rebate.
Why choose EcoGreen for horticulture services?
With years of experience, a dedicated team, and a green approach, EcoGreen ensures your outdoor space stays healthy, beautiful, and sustainable.
Do you offer plant consultations or landscaping services?
Yes, we do! We offer personalized plant consultations to help you choose the right plants for your space, lighting, and lifestyle. Additionally, we provide landscaping services for both residential and commercial spaces, whether you’re looking to create a lush garden, a low-maintenance yard, or a stylish indoor green setup. Contact us to schedule a consultation or learn more about our packages.
Do you serve residential or commercial clients?
We cater to both. Our horticulture services are available for residential societies, corporate campuses, hotels, hospitals, parks, and institutions.
Can I request a specific plant that is not listed on your website?
Absolutely! If you’re looking for a specific plant that isn’t listed on our website, feel free to reach out to us. We’re happy to try and source it for you through our network of trusted growers and suppliers. Just let us know the plant name and any specific requirements you have, and we’ll do our best to accommodate your request.
Do you offer wholesale pricing for businesses?
Yes, we do! We offer special wholesale pricing for businesses, including retailers, landscapers, offices, and hospitality venues. If you’re interested in bulk orders or establishing a long-term partnership, please contact us directly for a custom quote and more information about our wholesale program.
How can I get a quote for horticulture services?
Please visit our Contact Page or call us directly. We offer free consultations and custom quotes based on your requirements.
