Refund Policy

At Eco Green Services, we strive to deliver healthy products to our customers. However, occasional issues may arise beyond our control.

 

To ensure a smooth resolution process, please record an unboxing video immediately upon receiving your parcel. This video should clearly show the package being opened and the contents being taken out.

 

If your order is delivered by a third-party service, kindly note the condition of the package on the receiving copy.

 

Please note that refunds or replacements cannot be processed without an unboxing video. This video helps us assess packaging issues and product quality.

 

We are committed to providing the best service possible and appreciate your cooperation.

 

Best regards,

Team Eco Green Services