Shipping Policy
At Eco Green Services, we ensure that our plants/bulbs reach you in the best possible condition. Below are our shipping guidelines:
- Order Processing
- Orders are processed within 2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Packaging
- We use secure and eco-friendly packaging to protect plants during transit.
- Extra care is taken to prevent damage, ensuring plants arrive healthy.
- Shipping Methods & Time
- We ship via shiprocket to ensure safe and timely delivery.
- Estimated delivery time: [5-6] days, depending on location and weather conditions.
- Shipping Charges
- Shipping charges are calculated at checkout based on the delivery location & Plant size.
- Free shipping is available for orders above ₹2000
- Delivery Guidelines
- Customers will receive a tracking link once the order is dispatched.
- If the recipient is unavailable at the time of delivery, a reattempt may be made by the courier partner.
- Important Notes
- We only offer prepaid orders, as plants are perishable items.
- In case of delays due to unforeseen circumstances (weather, strikes, courier issues), we will keep you informed.
- Please record an unboxing video upon receiving the package. This helps in case of any quality concerns or claims.
