Terms of Service:

 

 These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website [Website URL], you agree to these Terms.

1. General Terms

• These Terms apply to all users, including customers purchasing plants, products, or horticulture services.
• We reserve the right to modify these Terms at any time. Your continued use of our website and services constitutes acceptance of any changes.

2. Products and Services

• Product availability is subject to stock levels, and we may discontinue items without prior notice.
• Images on the website are for reference purposes. The actual plant may vary due to natural differences.

3. Orders and Payments

• By placing an order, you agree to provide accurate and complete information.
• Prices are listed in Rupee and may be subject to change without notice.
• We accept [list accepted payment methods]. Full payment is required before shipping or service execution.
• Orders are processed within 2-3 business days. You will receive an order confirmation via call/whatsapp.

4. Shipping and Delivery

• We ship to pan India. Delivery times vary based on location and weather conditions.
• We are not responsible for delays caused by third-party carriers or unforeseen circumstances.
• Live plant shipments are packed carefully, but we are not liable for minor damage due to transit.

5. Cancellations, Returns, and Refunds

• Orders can be canceled within 12 hours of placement. After this period, cancellations are not guaranteed.
• Due to the perishable nature of plants, returns are not accepted.
• If a plant arrives damaged or unhealthy, contact us within 24 hours with photos for a possible replacement or refund.
• Refunds for non-perishable items are subject to our return policy, requiring the item to be unused and in original packaging.

6. Horticulture Services

• Service appointments must be scheduled in advance. Any changes require at least 48 hours’ notice.
• We are not liable for damage resulting from factors beyond our control, such as weather conditions or pre-existing plant health issues.
• Our advice and services are provided in good faith, but we cannot guarantee plant growth or survival.

7. User Conduct

• You agree not to misuse our website or services, including but not limited to:Providing false information Violating intellectual property rights Engaging in fraudulent transactions.

8. Limitation of Liability

• We are not responsible for any direct, indirect, or incidental damages resulting from the use of our website, products, or services.
• While we strive for accuracy, we do not guarantee that our website content is error-free.9. Privacy Policy
• Your personal information is collected and used as per our [Privacy Policy]. We do not sell your data to third parties.

10. Governing Law & Disputes

• These Terms shall be governed by the laws of India, West Bengal Jurisdiction.
• Any disputes shall be resolved through arbitration or small claims court in Murshidabad Jurisdiction.